Terms of service

Terms of Service

1. General Information

These Terms and Conditions ("Terms") govern the use of the website operated by Leisure Information Fabric SL (CIF: B66414749), with registered address at Calle Lepant 270, 08013 Barcelona, Spain ("we", "us", "the Company"). By accessing and using this website, the user ("you", "the user") accepts these Terms in full. If you do not agree with any part of these Terms, you must refrain from using this website.

Use of this website requires that you have the legal capacity to enter into binding contracts. Minors may only use this website under the supervision of a parent or legal guardian who accepts these Terms on their behalf.

2. Nature of the Service

Leisure Information Fabric SL acts solely as an intermediary between users and third-party event providers. Our website displays event information for promotional purposes only. Once the user selects an event, they will be redirected to an external platform where prices, availability, and booking conditions are managed exclusively by the provider.

Leisure Information Fabric SL does not sell, issue, or manage tickets, does not process payments, and is not a party to the contract of sale entered into between the user and the external provider.

The Company may receive a commission or other economic compensation from external providers for traffic or sales generated through this website. This commercial relationship does not affect the price paid by the user and does not influence the objectivity of the event information displayed.

3. User Responsibilities

The user agrees to use this website lawfully, in good faith, and in accordance with these Terms. The user is responsible for reviewing the terms, conditions, prices, and cancellation policies of each external provider before completing any purchase, as such purchase is governed exclusively by the contractual relationship between the user and that provider.

4. Right of Withdrawal

In accordance with Article 103(l) of the Spanish Consumer Protection Act (Royal Legislative Decree 1/2007, "LGDCU"), contracts for the provision of services related to leisure activities linked to a specific date or period of performance — such as tickets for events, concerts, or sporting fixtures — are excluded from the right of withdrawal. Any request for withdrawal, cancellation, or refund must be addressed directly to the external provider through which the purchase was completed.

5. Limitation of Liability

Leisure Information Fabric SL is not responsible for:

  • The accuracy, completeness, or currency of event information provided by third parties
  • Prices, availability, or changes, cancellations, or postponements of events
  • The purchase process, payments, refunds, or booking management handled by external platforms
  • The authenticity or validity of tickets issued by external providers
  • Any issues, damages, or losses arising from transactions completed on third-party websites
  • The content, accuracy, policies, or security of external websites accessed through links on this site
  • Temporary unavailability, interruptions, or errors in the website due to maintenance, technical failures, or causes beyond our reasonable control

6. Intellectual Property

All content on this website (texts, images, design, logos, and software) is protected by intellectual property laws and is owned by Leisure Information Fabric SL or third parties who have authorised its use. Unauthorised reproduction, distribution, or modification is strictly prohibited.

7. Personal Data Protection

The processing of personal data collected through this website is governed by our Privacy Policy, available at [insert link], in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

8. Alternative Dispute Resolution (ADR)

In accordance with Regulation (EU) 2024/3228, which repeals Regulation (EU) 524/2013, the European Commission has discontinued the Online Dispute Resolution (ODR) Platform. Consumers within the EU wishing to file a complaint may consult the list of national alternative dispute resolution bodies at: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies, or contact the European Consumer Centre in their country of residence.

9. Modifications

Leisure Information Fabric SL reserves the right to modify these Terms at any time. Changes will be effective upon publication on the website, and the version in force at the time of use will apply.

10. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

11. Applicable Law and Jurisdiction

These Terms are governed by Spanish law.

For disputes involving consumers, the competent courts shall be those corresponding to the consumer's place of residence, in accordance with applicable Spanish and EU consumer protection law.

For any other disputes not involving consumers, the parties submit to the courts and tribunals of the city of Barcelona, Spain.