Privacy policy

Privacy and Cookies Policy

1. Data Controller

In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), the data controller is:

  • Company name: Leisure Information Fabric SL
  • CIF: B66414749
  • Address: Calle Lepant 270, 08013 Barcelona, Spain
  • Email: admin@infotickets.com

The Company is not required to appoint a Data Protection Officer (DPO) under Article 37 GDPR, as it does not carry out large-scale processing of personal data or process special categories of data.

2. Data We Collect

We may collect the following personal data:

  • Name and email address (when subscribing to our newsletter)
  • Browsing data and cookies (automatically collected, subject to your consent as described in Section 6)

We do not collect payment information, as all transactions are processed by external providers.

3. Purpose and Legal Basis

We process your data for the following purposes:

  • Newsletter: To send you event updates and promotions — based on your consent (Art. 6.1.a GDPR).
  • Website analytics: To measure and improve website performance — based on your consent, given through our cookie banner (Art. 6.1.a GDPR).

4. Data Retention

  • Newsletter data: Retained until you withdraw your consent or unsubscribe, plus 30 additional days to process the request.
  • Analytics data: Retained according to the retention period configured in our analytics tool (e.g. 14 months for Google Analytics), after which it is automatically deleted or anonymised.

5. Recipients and International Transfers

Your data may be shared with third-party service providers acting as data processors on our behalf, including hosting providers, email marketing platforms, and web analytics providers (e.g. Google Analytics).

Where such providers are located outside the European Economic Area (e.g. the United States), the transfer is carried out under appropriate safeguards, such as Standard Contractual Clauses or, where applicable, adequacy mechanisms like the EU-U.S. Data Privacy Framework.

6. Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict, and port your data, as well as to object to its processing. To exercise these rights, contact us at: admin@infotickets.com, or by post at Calle Lepant 270, 08013 Barcelona, Spain.

We do not carry out automated decision-making or profiling based on your personal data.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es

7. Cookies Policy

This website uses cookies and similar technologies to ensure its correct functioning, analyse traffic, and improve the user experience.

Types of cookies used:

  • Technical cookies: Essential for the website to function correctly. These do not require consent, as they are strictly necessary for the service requested by the user.
  • Analytical cookies: Used to measure website traffic and performance (e.g. Google Analytics). These require your prior consent.
  • Third-party cookies: Set by external platforms when users are redirected to complete a purchase. These require your prior consent, except where strictly necessary for the redirection itself.

Consent management

When you first access this website, a cookie banner — managed through Consentik, our consent management platform — will allow you to Accept All, Reject All (except technical cookies), or Configure your preferences on a granular basis. Non-essential cookies will not be installed until you have given your consent. You may withdraw your consent or modify your preferences at any time by clicking on the "Cookie Settings" button, available at the bottom of every page, or through your browser settings.

8. Third-Party Links

This website contains links to external platforms. Leisure Information Fabric SL is not responsible for the privacy practices of those websites. We encourage users to review their respective privacy policies.

9. Changes to This Policy

We reserve the right to update this Privacy and Cookies Policy at any time. Changes will be published on this page, and the version in force at the time of your visit will apply.