Refund policy
Refund Policy
- Nature of the service
Leisure Information Fabric SL acts exclusively as an intermediary that advertises and promotes events organised and sold by third-party providers. We do not sell tickets or manage bookings directly.
2. Purchases made through external platforms
All purchases are completed on external platforms to which users are redirected from our website. Therefore:
- Leisure Information Fabric SL does not process payments or issue refunds.
- Cancellation, refund, and exchange policies are determined exclusively by each external provider.
- Users must review the terms and conditions of the relevant external platform before completing any purchase.
3. Complains and disputes
For any issues related to a purchase (cancellations, refunds, changes to events), users must contact the external provider directly through which the purchase was made.
If you have any questions about which provider manages a specific event, you can contact us at: admin@infotickets.com and we will do our best to assist you.
4. Changes to this policy
Leisure Information Fabric SL reserves the right to modify this policy at any time. Changes will be effective upon publication on the website.